Prathiksha Arunkumar
I'm an MBA student at XLRI Jamshedpur with over 3 years of experience at Eltropy, a US-based fintech SaaS company. Joining as an SDET-1 and promoted to SDET-2, I led QA for multiple product releases in a fast-paced environment where software quality directly impacted financial institutions and their customers. My work required me to operate across product, engineering, and business functions, translating ambiguous requirements into clear execution plans, identifying risks before they became problems, and making judgment calls under pressure. I took end-to-end ownership of release quality and mentored junior team members along the way. Working in fintech taught me that the most valuable skill is not technical expertise alone, but the ability to connect technical decisions to business outcomes.
Work experience
45 months in total
- Eltropy45 months
Career highlights
- Promoted from SDET-1 to SDET-2 in under 2 years at Eltropy, a US-based B2B SaaS FinTech company
- Led QA across 7 product releases, driving a 60% reduction in production bugs
- Owned end-to-end testing for 5 key modules, contributing to a 16% increase in overall CSAT score
- Proposed and authored a PRD for integrating email functionality into the platform, receiving 85% user approval during product validation
- Drove the launch of two key features — voice functionality and a live dashboard — contributing to onboarding of 2 new customers
- Reduced time to resolve critical customer issues by 35% through cross-functional collaboration with product and development teams
- Built automation frameworks that reduced manual testing effort by 13%, enabling faster product iterations
Achievements
- Delivered defect-free execution across multiple critical feature releases, resulting in accelerated career progression and a fast-tracked promotion at Eltropy.
- Maintained a top-tier academic record, securing a perfect 10/10 CGPA in Secondary School and placing in the Top 5% of the batch with 96.4% in Senior Secondary School.
Certifications
- Product Management Launchpad | Upraised
- Introduction to Machine Learning | Coursera
- Google Cloud Computing | Coursera
