Rhythm Jayesh Shah
I am an MBA student at XLRI Jamshedpur with 41 months of work experience at Deloitte USI in the Salesforce domain. I progressed from Analyst to Consultant, evolving from a junior developer into a client-facing consultant. I worked on a US State Government Child Welfare project, where I analyzed client pain points, business processes, and long-term goals to design scalable Salesforce solutions. My responsibilities included solution design, development, testing, large-scale data validation, client demos, and incorporating feedback. I also led a team of three junior developers, ensuring alignment across developers and testers while managing deadlines and dependencies. Across my journey, I contributed to 50+ user stories and led the integration of the SICN portal with Salesforce, enabling secure 100 MB file uploads and supporting 150k+ uploads.
Work experience
41 months in total
- Deloitte USI41 months
Career highlights
Analyst, Deloitte USI
- Independently managed over 60 user stories and 20+ epics on the Louisiana Child Welfare project.
- Integrated the SICN portal with Salesforce, enabling 100MB file attachments and facilitating 150K+ uploads.
- Making the Salesforce site mobile-friendly for urgent case reporting, groomed new team members, and stepped up to face clients in the absence of seniors.
Consultant, Deloitte USI
- Developed a Clearance bot that automated the process of clearance issues, which helped in automating the process for 1000+ new records.
- Created a generic code to increase the limit for adding case persons, allowing chains of 15 additions and enabling the creation of 129 priority cases.
- Developed an email notification system delivering 2,000+ alerts to police and agencies for human trafficking cases.
- Identified client challenges in address verification and Integrated SmartyStreet for address validation, reducing invalid address entries by more than 46% for end users.
Achievements
- 2 Applause and 3 Spot Awards in Deloitte USI for Outstanding performance.
- Achieved top-tier ratings in 3 consecutive cycles, leading to a promotion.
- AIR Rank 4 - SAE BAJA - Business Development, 2011
Certifications
- Salesforce Certified Platform Developer 1
- Salesforce Certified AI Associate
- Salesforce Certified App Builder
- Salesforce Certified Agentforce Specialist
