PGDM (General Management) · Batch 2026-27
Nidhi Jha
I'm a student at XLRI Jamshedpur with 3+ years of experience in technology consulting at Microsoft. I've worked with clients across banking, FMCG, energy, insurance, and government sectors — delivering CRM transformations, AI-driven automation, and large-scale platform solutions for global clients. Along the way, I've created reusable internal tools that save significant implementation time, mentored teams, and led knowledge-sharing initiatives. In the past 3+ years, I've strived to solve complex problems with innovation while keeping people and outcomes at the centre — believing that the best solutions are built as much on understanding the problem as on the technology used to solve it.
Work experience
43 months in total
- Microsoft43 months
Career highlights
Consultant, Microsoft
- Deployed an AI-driven order-to-cash solution across international markets, automating document processing and integrating AI with legacy enterprise systems to modernise high-volume supply chain operations.
- Supported a large-scale international rollout across France and Germany, managing data migrations and go-live readiness to ensure a smooth transition for hundreds of users.
- Conceptualized and built a patented internal workflow tool that significantly reduced implementation effort — recognized across the organisation for its reusability and impact.
Associate Consultant, Microsoft
- Delivered critical modules and reusable components for a major European insurance client, maintaining high quality standards and contributing to a stable, successful engagement.
- Transformed customer service workflows for one of the Philippines' largest banks, enabling thousands of frontline staff to serve customers faster and with greater accuracy.
Achievements
- Luminary Award for AI Innovation, Microsoft
- IP Alert of the Week, Microsoft
Certifications
- AI-102 — Microsoft Certified: Azure AI Engineer Associate
- AI-731 — Microsoft Certified: AI Transformation Leader
- AI-730 — Microsoft Certified: AI Business Professional
- AI-900 — Microsoft Certified: Azure AI Fundamentals
- APL-7008 — Microsoft Applied Skills: Create agents in Microsoft Copilot Studio
- MB-910 — Microsoft Certified: Dynamics 365 Fundamentals (CRM)
- PL-900 — Microsoft Certified: Power Platform Fundamentals
- SC-900 — Microsoft Certified: Security, Compliance, and Identity Fundamentals
- IBM Data Science Specialization — Coursera
