Ch.Sai Kavya
I am an MBA student at XLRI Jamshedpur with 3.5 years of professional experience in Quality Engineering at Accenture. I began my career specializing in streamlining Salesforce CRM ecosystems, where I managed functional, system integration, and regression frameworks to ensure seamless business delivery. By designing robust test suites and optimizing workflows, I focused on eliminating systemic redundancies, directly boosting platform reliability and accelerating day-to-day productivity for the North America Market. I collaborated extensively across cross-functional teams and product management within Agile environments to ensure complete testing coverage and instill operational best practices. This hands-on experience allowed me to consistently transform technical requirements into stable, high-performing system workflows that supported broader business goals. Ultimately, I strive to solve complex corporate challenges through structured analysis while fostering a collaborative team environment, believing that combining technical precision with strategic action is key to impactful leadership.
MentorsMentor 1
Work experience
42 months in total
- Accenture42 months
Career highlights
Quality Engineering Analyst, Accenture
- Led end-to-end testing lifecycles including functional, system integration (SIT), and User Acceptance Testing (UAT) to seamlessly deploy Salesforce CRM features financial and professional services clients like CIBC, Baker Tilly, and RPM International.
- Optimized data integrity and systems integration by managing complex API testing via Postman and driving cross-platform data validation and retrieval workflows using Workday.
- Mitigated deployment risks by designing and executing comprehensive regression test suites that systematically prevented defect recurrence and maximized platform uptime.
- Strengthened CRM architecture by configuring and validating core Salesforce functionalities including custom validation rules, automated workflows, and executive reporting.
- Collaborated in Agile product ecosystems with product management and engineering teams to ensure 100% test coverage, accelerating sprint velocity and software delivery timelines.
- Spearheaded defect management workflows using JIRA, tracking, triaging, and resolving critical platform bugs to maintain optimal system performance.
Achievements
- "North Star" Award (2024): Recognized across the Accenture North America Market for driving exceptional business delivery through deep technical specialization, workflow optimization, and delivery innovation.
- National Case Study Competition(2021): Achieved a Top 30 National Rank (28th Rank) out of nationwide competitors in a strategic business case study competition organized by Business Hub via Unstop.
Certifications
- Salesforce Certified Administrator(Salesforce) - July 2023
- Overview of Data Visualization(Coursera) - December 2021
