The online payment gateway is introduced just to ease the payment option. While transaction through the online payment gateway, Xavier Labour Relations Institute (XLRI) will neither charge any extra amount nor will XLRI get any additional benefit from this. XLRI will only charge the requisite fee and service tax (ST) as applicable. Any kind of service, processing, transaction charges or any other charges charged by the bank for online transaction will be borne by the candidate/student.
Re-fund policy:- XLRI shall neither refund nor be liable to refund any fee/payment or any part thereof for any reasons whatsoever once the payment is made to XLRI.
In case of excess or multiple payments due to connectivity issues or for any other reason/s there off, the excess amount paid, if any, will be refunded to the concerned account, the transaction charges will be borne by the payee, after due verification and confirmation from the bank, which may take a couple of days' time provided the request is received from the applicant with his/her transaction detail, within two working days of transaction.
XLRI will not send the hard copy of money receipt to any student, candidate or to anyone who had made the payment through the bank's payment gateway option. However, any student of XLRI (the authorized person) can download the money receipt/s using their login ID and PW, provided, the amount is credited to XLRI account and verified by the authorized person of XLRI. In case of any difficulty students can send a request by e-mail to concerned person of XLRI, for electronic copy of money receipt.
Type of Information Collected:- Technical and routing information about the student/candidate is collected when s/he visits this site. The student name, XSAT ID or SID, e-mail id, cell no and programme details are captured by XLRI. Information captured during or for online transaction process is only for verification, authentication and reconciliation of transaction, and none of the information will either shared or will be used for any other purpose by XLRI. Details (Cr or Dr card, net-banking) entered during online transactions are not captured by XLRI.